If you have any questions do not hesitate to contact us – you can do that by using the form below, Telegram app or by e-mail.
FAQ
You can clean your toy with warm water and soap. If you want to share your with a friend or to go the extra mile with cleaning you can sterilize it by putting it into boiling water for a few minutes. Do not scrub it with hard sponges to avoid scratching the surface.
The most important thing is to avoid sharp objects, which could easily damage your toy. You can store them safely with our other toys. Every toy comes with a cotton storage bag, but don’t worry, they can be stored together with other toys. :3
Yes, yes, yes! Products are packed in plain boxes with paper tape, without any logos or information about the content. In the European Union, there is no information about the content at all. For international shipment due to customs laws in the ‘content’ field we put ‘silicone product’.
– Within the European Union, there are no additional import fees.
– For UK customers: if the order is below 165 GBP, VAT is collected on your behalf.
– For US customers: at present anything below a 2,500 USD order constitutes an ‘informal entry’, and will not incur customs fees.